Don't you hate it when your bill arrives and it has the discretionary service included though you received none? I do.
I have actually worked in restaurants, a long time ago, in the kitchen, behind the bar and on the floor, so I know how important tips are for the individuals and for the industry as a whole. BUT. I'd always stood and I stand to this day by the fact that the tip was coined, pardon the pun, as a reward for a behaviour considered extra ordinary for the normal sense of duty of that environment; and receiving it was quite uplifting and indeed rewarding beyond the monetary value of the tip itself.
What I don't understand is when something goes wrong, you highlight it, it is recognised, but then the bill still includes the service change as if nothing ever was. And I must admit I generally feel too proud, unless something completely unacceptable has happened, to ask for the discretion to be removed from my bill. Maybe that is a British thing, but haven't we all become completely complacent, both the service providers and the service recipients, to react to such events? Or too busy, or too involved, or too lazy? Which is it?
I personally am a big fan of the tip, and of incentives in general; I leave a tip to everybody, the taxi driver, at the restaurant, at the café, at the hotel. Incentives are what makes our working life that little bit more exciting, varied, unpredictable and, because of that, a little bit more interesting; but then are we being unwillingly and unknowingly disrespectful and inconsiderate to the institution that the tip has become and to those who deservedly earn it, when we as society complacently ignore the discretionary service change?
Thanks for reading,
LaT
Comprehensive UK restaurant guide based on real customers interaction, with restaurant search and inclusion, reviews, ratings, features and much more
Monday, 3 June 2013
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Absolutely great this place...lovely authentic Indian cuisine (there were 2 Indian guys in our party still struggling to adapt from their home culinary habits and said this was great)...great atmosphere, massive naan breads hanging off stands...and very reasonably price for the experience...definitely recommended
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Lovely romana pizza as usual, nice atmosphere, attentive staff, perfe=ct location
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Nice atmosphere, lovely pizza on wooden chopping board, helpful staff and lovely Bohemia beer...recommended
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New EC2 restaurant review by Jess
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No question this is the best Japanese restaurant in the City. I would= compare the quality to Zuma and Nobu but at quarter the price. Sure the ato=msphere is loud and it's a fast moving place - no lingering here but re=ally good food and great service
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New EC2 restaurant review by Joe Falcone
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An institution in the City. Fresh Japanese food, great sushi. Queues out the door every day but wort a 10 minutes wait. Great service as well.
An institution in the City. Fresh Japanese food, great sushi. Queues out the door every day but wort a 10 minutes wait. Great service as well.
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Now I remember why I haven't gone to this restaurant in a long time. The staff were extremely unwelcoming and made every effort for us to leave before we had finished our meal. They kept trying to take our food and drinks before we finished and ignored us when we tried to pay the bill. Of course we weren't going to leave a tip at that point. I have rarely come across a restaurant that has had such high opinions of itself for what is essentially a greasy cafe, even to the point of serving UHT milk with lukewarm filter coffee. Shame as it is such a lovely building in a great location. Do yourself a favour and go to one of the many other welcoming cafes on Preston St nearby.
Now I remember why I haven't gone to this restaurant in a long time. The staff were extremely unwelcoming and made every effort for us to leave before we had finished our meal. They kept trying to take our food and drinks before we finished and ignored us when we tried to pay the bill. Of course we weren't going to leave a tip at that point. I have rarely come across a restaurant that has had such high opinions of itself for what is essentially a greasy cafe, even to the point of serving UHT milk with lukewarm filter coffee. Shame as it is such a lovely building in a great location. Do yourself a favour and go to one of the many other welcoming cafes on Preston St nearby.
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